- Bachelors degree in HR, Business Administration, Commerce, Engineering, or a related field. Several years of experience in HR Operations, HR Analytics, MIS, Operations, Audit, or Data Analysis. Strong knowledge of Advanced Excel (Pivot Tables, VLOOKUP/XLOOKUP, IF, Charts). Experience with CRM software and reporting tools. Knowledge of Power BI and basic SQL is preferred. Excellent analytical and problem-solving skills. Solid written and verbal communication. High attention to detail and accuracy. Ability to work independently and maintain confidentiality.
- Audit daily performance of employees across departments.
- Review CRM data, lead movement, and follow-up activities.
- Verify daily work reports and operational tasks.
- Prepare daily, weekly, and monthly MIS reports.
- Analyze productivity and identify performance gaps.
- Create dashboards using Excel and reporting tools.
- Monitor attendance, communication, and operational compliance.
- Support management with data-driven recommendations.
- Coordinate with HR for recruitment and documentation when required.
- Maintain complete confidentiality of company data.
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