Job Description ROLEPURPOSE OBJECTIVE

1. MSMEvertical is a growing business for Ujjivan. The RelationshipManager will be an key position that will drive thisbusiness for the particular location.
2. Focusedcustomer acquisition of Working Capital - Fund Based NonFund Based customers for Facility amount up to Rs. 10 Cr anddrive business.
3. Self-sourcingof potential customer. Conversion of Leads from Channel partners(DSA/Connector) and Ujjivan Staff referrals.
4. Focuson Relationship building with clients through cross sell of CA,TD, Insurance, Salary accounts, BNB and drive transactionsthrough Ujjivan
5. Coordinatedwith team members for the disbursement and work effectively forachieving assigned business targets
6. Portfoliomanagement like renewal, interest servicing etc.

SIZE OF THE ROLE

1. MonthlyBusiness volume as per the business target. Productivity ofaround 1.5 2 Cr Monthly Fresh Limit set-up
2. TimelyInterest serving, Regular Churning to prevent Delinquency
3. TimelyRenewal of existing customers, managing 20 40 customers




- Coordinationwith Credit Manager for case approval and CAD and Operations forcase disbursement.
- MaintainsDaily sales report and sharing with supervisor.
- MaintainsDSA tracker for pay-out processing

KEY DUTIES RESPONSIBILITIES OF THE ROLE
- Business/Financials
- Daily/Weekly /Monthly monitoring of the accomplishment of targetsaccording to the annual/monthly targets established for branchesunder his/her responsibility
- Implement,supervise and control effectiveness of commercial strategy toreach the productivity and growth targets established.
- Customer(Both Internal External)
- Ensurecustomers are educated about all products/services offered byUjjivan.
- Ensurelower customer attrition by providing different products as percustomer requirement.
- Focuson lower TAT as per laid down standards.
- InternalProcess
- Monitorhealth of portfolio
- Ensure,supervise the correct implementation of the credit proceduresincluding all the respect

📌 Relationship Manager-Working Capital (Delhi)
🏢 Ujjivan Small Finance Bank
📍 Delhi