At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
Infinity, Video Security & Access Control (VS∾) IT Team
Job Description
Scope of Responsibilities/Expectations:
- Develop solutions within the Salesforce platform to support critical business functions and meet project objectives, business requirements and company goals.
- Participate in design phases for a variety of platform enhancements from small tickets to medium to large scale projects/programs including identifying, tracking and resolving technical issues.
- Responsible for design/code reviews to help promote consistent quality coding practices and standards, as well as constructively improve secure coding.
- Consult with Application Owners, Product Owners and Digital Partners to enable Digital Experience Solutions leveraging Motorola Solutions’ CRM and e-Commerce (Salesforce Experience Cloud) Capabilities.
- Pilot and implement recent CRM and e-Commerce functionality.
- Provide technical support of CRM and e-Commerce technology, especially during upgrades/fixes. This could include occasional after-hours support, especially during major system upgrades or possibly quarter-end or year-end periods.
- Provide hands-on expertise for system integration between Salesforce, SAP, Partner Portal (Salesforce Experience Cloud) and other business applications.
- Provide system administration support of our Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow.
- Create a