Job Description – Operations Manager

Company: Akasa Coworking Pvt. Ltd.
Location: Mumbai
Department: Operations & Administration
Employment Type: Full-Time | Work from Office
Experience: 5–6 Years

Key Responsibilities

Operations Management
- Manage the overall day-to-day operations of the coworking center.
- Ensure smooth functioning of all operational activities and maintain high service standards.
- Develop, implement, and improve Standard Operating Procedures (SOPs).
- Monitor operational performance and recommend process improvements.
- Ensure workspace readiness and efficient space utilization.

Facility & Infrastructure Management
- Oversee housekeeping, security, maintenance, engineering, IT infrastructure, and office utilities.
- Ensure proper functioning of electrical systems, HVAC, internet, CCTV, access control, and office equipment.
- Conduct routine inspections and coordinate preventive and corrective maintenance.
- Manage inventory, office assets, and operational supplies.

Vendor & Customer Management
- Manage vendors, contractors,



and AMC partners while ensuring SLA compliance.
- Negotiate contracts and monitor vendor performance.
- Build robust relationships with members and corporate clients.
- Resolve customer concerns promptly and maintain high customer satisfaction.
- Support community engagement activities and member events.

Team Leadership
- Lead and supervise the operations, front office, housekeeping, security, and support teams.
- Conduct team training, performance reviews, and workforce planning.
- Promote a customer-focused, collaborative, and performance-driven work culture.

Financial & Compliance Management
- Prepare and manage operational budgets.
- Monitor expenses and identify cost optimization opportunities.
- Ensure compliance with statutory regulations, fire safety, labor laws, and company policies.
- Maintain operational documentation, licenses, and audit records.

Reporting & Coordination
- Prepare daily, weekly, and monthl

📌 Operations Manager (Mumbai)
🏢 Akasa Clean Energy
📍 Mumbai