Summary
Position Summary
As an experienced Solution Delivery Lead at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
Work you'll do
As a Consultant on the Cyber Operate team, you will be responsible for supporting Saviynt operations, service delivery, and IAM platform stability.
- Oversee day-to-day Saviynt operational activities, including incident management, root cause analysis, periodic access certifications, and compliance reporting.
- Mentor junior team members and coordinate service delivery activities to support operational standards and service level agreement performance.
- Manage and optimize platform operations by identifying process improvements and automation opportunities.
- Support minor enhancements and focused implementation efforts, including requirements gathering, design validation, testing, and technical issue resolution.
- Lead client interactions for operational reviews, service reporting, support issue management, documentation, and knowledge-sharing activities.
The team
Deloitte's Cyber Operate teams manage clients' critical cyber assets either as a fully managed service or in partnership with clients. They deliver skilled talent, cutting-edge technologies, and robust processes to operate client cyber capabilities. This includes:
- Managing Identity Lifecycle
- Security Operations
- Threat Intelligence
- Application Security
- Business Transformation
- Continuous Compliance
Cyber Operate team focuses on efficiently running operations by enabling automation, reducing manual effort and adhering to Service Level Agreements (SLAs) based on the standards set by clients.
Location: Bengaluru / Hyderabad / Pune / Chennai
Shift Timings: 24*7 rotational shifts; night, weekend, and holiday coverage required; on-call support bas