Job Purpose Statement
- Understand and deploy the organization strategies issued by Circle Head, as per management directives
- Responsible for meeting target collections and recoveries
- Ensuring productivity on a continual mode
- Ensuring recoveries with minimum delinquency
- Ensuring portfolio quality in line with organizational objectives
- Ensuring minimal conversions of Soft repayment to field collection
- To monitor, measure and restrict forward flow of contracts
- To ensure contract allocation completion within 10 days of 1st month of every Quarter
- Ensuring timely repossession, productive disposal mechanism, stockyard management
- Providing inputs to Circle Head, Head office on business, basis collection comforts on profiles, models, geographies etc.
- To be abreast with competition practices
To visit all branches in the circle atleast once a month
Duties & Responsibilities
1. Strategy formulation and implementation:
- To achieve goals set by organization in terms of collection efficiency, provision reversals, etc
- To keep the team motivated at all times
- To develop liaison with alternative channels Authorities, Influential Personalities, Prominent Lawyers etc. so as to be able to handle contingencies and facilitate efficacious functioning of the recovery department , in line with companys rules and regulations
- Maintain an effective review mechanism to monitor results
- Educating ACMs on appropriate contract allocation practices and ensuring the adherence of the same whenever allocations required in the regions
- Ensuring and leveraging productivity of collections department employees right from inception
2. Budget & Profitability:
- To monitor , drive and review the field force towards achieving the budgeted recovery
- Ensure effective recovery of debt and NPA management
- Drive Profitability & Ensure Portfolio Quality Maintenance
- Timely repossession to ensure minimal disposal losses, as per management norms