Overall P&L; performance.
Key Responsibilities:
1. Sales and Revenue Management:
- Develop and implement strategies to meet revenue and profitability goals for each clinic.
- Monitor sales performance across clinics and ensure consistent achievement of monthly, quarterly, and annual targets.
- Identify opportunities to maximize revenue through promotions, cross-selling, and upselling services.
2. Team Leadership and Management:
- Manage, mentor, and support Center Managers to achieve operational and sales excellence.
- Set performance KPIs for Center Managers and regularly review their progress.
- Provide guidance on customer relationship management to improve patient retention and
satisfaction.
3. P&L; Accountability:
- Take full ownership of the clinics' P&L;, ensuring cost-effective operations without compromising on service quality.
- Analyze financial performance, including revenue, expenses, and profitability, to make data-driven decisions.
4. Marketing and Business Development:- Collaborate with marketing teams to implement campaigns that drive footfall and patient
engagement.
- Identify potential partnerships and alliances to increase patient acquisition.
- Drive local-level initiatives like camps, events, and outreach programs to generate leads.
5. Operational Excellence:
- Ensure smooth day-to-day operations across all clinics by establishing and monitoring SOPs.
- Conduct regular audits of clinic performance and implement corrective actions where necessary.
- Focus on improving operational efficiency and patient experience.
6. Reporting and Analytics:
- Prepare detailed reports on clinic performance, sales metrics, and operational challenges for senior management.
- Use data and insights to forecast revenue trends and devise action plans.
Key Skills and Competencies:
1. Proven experience in multi-unit sales or operational management, preferably in healthcare or retail.
2. Robust leadership and team management skills to drive performance and build cohesive
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📌 Sales Head (Mumbai)
🏢 Pravaayu Healthcare
📍 Mumbai
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