Job Description: We are hiring for the International Voice Process at [24]7.ai. The ideal candidate will be responsible for providing customer support and resolving issues through calls and other electronic communications and driving sales by promoting products/services and achieving sales targets.
Skills Required:
- Strong verbal communication skills.
- Excellent analytical and troubleshooting abilities.
- Ability to deliver exceptional customer service and ensure customer satisfaction.
- Ability to handle inbound customer queries effectively by understanding customer concerns and providing suitable resolutions.
- Robust multitasking and coordination skills.
- Excellent judgment to evaluate situations and provide effective solutions.
- Willingness and ability to work in rotational shifts (24x7).
Job Details:
- Rotational US shifts, including midnight shifts.
- 5 days working; 2 rotational week-offs.
- Educational certificates are mandatory.
- Must be flexible to work from the office.
- Immediate joiners preferred, based on the company's requirements.
Salary:
- 19,000 to 27,000 (take-home after deductions)
Perks and Perks:
- 2-way free transportation (home pick-up and drop).
- Self-to-work (STW) allowance of 3,300 (applicable to male employees only).
- Medical insurance for self and dependents.
Note:
- Candidates must be located within 23 km of the office.
- Please carry hardcopy of your government ID and resume for the interview
- If you have friends who are looking for a job, feel free to refer them
- Candidates who attended an interview within the last 30 days are not eligible