Role & responsibilities
- Counsel patients and attendants regarding treatment estimates and billing.
- Explain hospital charges, payment options, insurance, and cashless processes.
- Coordinate with Billing, Insurance/TPA, and Clinical teams.
- Prepare and communicate treatment cost estimates.
- Assist patients with financial documentation and approvals.
- Resolve billing-related queries in a professional and timely manner.
- Maintain accurate records and ensure compliance with hospital policies.
- Provide excellent patient service throughout the treatment journey.

Preferred candidate profile
- Graduate in any discipline (MBA/PG preferred).
- 15 years of experience in Hospital Billing, Financial Counseling, TPA/Insurance, or Patient Services.
- Positive communication, counseling, and interpersonal skills.
- Knowledge of hospital billing, insurance, and cashless processes will be preferred.
- Proficiency in MS Office and Hospital Information Systems (HIS) is an added advantage.

📌 Walk-in || Front Office Receptionist (Pune)
🏢 Sahrudaya Health Care
📍 Pune