? We're Hiring: Program Manager – Academic Operations | BrightChamps

?
Location:
Bengaluru

?
Work Mode:
Work from Office

BrightChamps is a global live-learning EdTech platform empowering kids aged 6–16 with next-generation skills like Coding, Financial Literacy, Communication, Robotics, and more across 25+ countries.

We're looking for an execution-driven
Program Manager – Academic Operations
who thrives in a quick-paced environment and enjoys driving cross-functional programs, solving operational challenges, and improving processes through data and execution.

Role: Program Manager – Academic Operations

Key Responsibilities:

✅ Drive operational visibility across the teacher lifecycle, including hiring, training, onboarding, quality, performance, retention, and escalations.

✅ Build and maintain dashboards, MIS reports, and trackers using Google Sheets, Excel, or Looker Studio.

✅ Track demo conversion metrics and provide actionable insights to Training and Quality teams.

✅ Coordinate with Teacher Hiring, Training, Quality,



and Academic Operations teams to ensure seamless program execution.

✅ Manage training schedules, audit trackers, performance improvement plans, and cross-functional dependencies.

✅ Execute strategic projects by defining timelines, tracking milestones, and presenting progress to leadership.

✅ Design and improve SOPs, workflows, and operational playbooks.

✅ Leverage AI tools, automation, and reporting solutions to improve operational efficiency and scalability.

Eligibility:
- ? Bachelor's degree in any discipline.
- 4–6 years of experience
in Program Management, Operations, Academic Operations, Teacher Operations, or a similar execution-focused role.
- Strong expertise in
Advanced Excel/Google Sheets
, data analysis, dashboard creation, and operational reporting.
- Excellent stakeholder management and cross-functional coordination skills.
- Strong analytical, problem-solving, and execution capabilities.
- Clear written and verbal communic

📌 Program Manager (Bangalore Metropolitan Area)
🏢 BrightChamps
📍 Bangalore Metropolitan Area