Customer Support Team Lead (Hyderabad)

Customer Support Team Lead (Hyderabad)

13 Aug
|
The Affordable Organic Store
|
Hyderabad

13 Aug

The Affordable Organic Store

Hyderabad

Role & responsibilities

Lead and mentor the customer support team to deliver exceptional customer experiences.

Handle customer escalations across phone, email, chat, and other support channels.

Monitor and improve KPIs such as response time, resolution time, CSAT, and SLA adherence.

Conduct training sessions, performance reviews, and collaborate with cross-functional teams to improve processes.

📌 Customer Support Team Lead (Hyderabad)
🏢 The Affordable Organic Store
📍 Hyderabad

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer support team lead (hyderabad) / hyderabad

Subscribe to this job alert:

Get the latest job offers by email for: customer support team lead (hyderabad) / hyderabad