The EDP Manager is responsible for managing the organization's electronic data processing systems, ensuring effective and secure data operations, managing IT infrastructure, supporting business applications, and leading system upgrades and digital initiatives. The role involves system planning, troubleshooting, data security, software management, network administration, and IT team supervision.
Key Responsibilities:
System & Network Management
- Manage and maintain IT systems, networks, servers, and hardware
- Monitor system performance and troubleshoot issues
- Ensure smooth functioning of LAN/WAN, routers, switches & firewalls
- Oversee installation, configuration, and upgrades of software & hardware
Data & Database Management
- Ensure secure and accurate data processing and storage
- Manage database systems and ensure backup and recovery procedures
- Monitor data integrity and security protocols
IT Security
- Implement and maintain cybersecurity measures
- Monitor unauthorized access, malware, and data breach risks
- Conduct periodic IT security audits and compliance checks
Software Management
- Support ERP / Business applications (Hotel PMS/Finance/HR/Inventory systems)
- Coordinate with vendors for software maintenance and updates
- Manage licensing and compliance of software applications
User Support & Training
- Provide IT support and troubleshooting for staff
- Train employees on system usage and digital best practices
- Prepare user manuals and system documentation
Asset Management
- Maintain inventory of IT assets and equipment
- Plan and manage IT budget, procurement and vendor relations
IT Strategy & Innovation
- Assist in IT policy planning and digital transformation projects
- Recommend improvements to enhance productivity and efficiency
- Stay updated with technology advancements