LNT/T-AE/1803254
- IU72-Larsen & Toubro – Vyoma
- AMN Tower, Powai
- Posted On 20 Jul 2026
- End Date 16 Jan 2027
- Required Experience8 - 12 years

Skills
Knowledge & Posting Location

Monitoring Automation Manual Testing ITSM Application ITIL Python SQL
Minimum Qualification

Bachelor of Technology (BTech)

Job Description

Job Purpose

Responsible for the design, implementation, administration, integration, and automation of enterprise Monitoring, Observability, ITSM, Event Management, and Ticketing platforms supporting Cloud, Data Center, Network, Security, Managed Services, and AI/GPU infrastructure environments. The role will drive end-to-end service visibility, operational efficiency, event intelligence, automated ticket lifecycle management, auto-remediation, and AIOps capabilities across enterprise and cloud services.

Roles & Responsibilities
- Design, deploy, configure, and maintain enterprise monitoring platforms.
- Create monitoring standards, templates, and governance frameworks.
- Implement service health dashboards and executive operational reporting.




- Define monitoring thresholds, alerting policies, and escalation frameworks.
- Configure event correlation, suppression, enrichment, and intelligent alerting workflows.
- Define ticket lifecycle workflows and SLA management mechanisms.
- Automate incident creation, assignment, escalation, and closure processes.
- Implement workflow orchestration across multiple operational domains.
- Design self-service automation and service request fulfillment processes.
- Automate approval workflows and change management processes.
- Develop chatbot and virtual agent integrations.
- Integrate monitoring platforms with ITSM ticketing systems.
- Enable bi-directional synchronization between monitoring and ticketing platforms.
- Implement event-driven service desk automation.
- Develop and maintain automation scripts and workflows.
- Build self-healing and auto-remediation capabilities.
- Automate operational runbooks

📌 Tools & Automation Engineer (Powai)
🏢 L&T Technology Services
📍 Powai