About the role

The Software Engineering Professional ServiceNow drives delivery, implementing operational excellence, and continuous improvement across the ServiceNow HRSD platform. The role partners with HR, product, and engineering teams to deliver scalable digital solutions, manage live operations, prioritize backlogs, and assist sprint planning to enhance employee experience and HR operational efficiency. • Build, enhance, and assist In Life Operations for ServiceNow HRSD. • Improve HR processes through automation and digital workflows, • Work with HR and technology teams to drive operational excellence and platform stability

The Software Engineering Skilled – ServiceNow drives delivery, implementing operational excellence, and continuous improvement across the ServiceNow HRSD platform. The role partners with HR, product, and engineering teams to deliver scalable digital solutions, manage live operations, prioritize backlogs, and assist sprint planning to enhance employee experience and HR operational efficiency.
• Build, enhance,



and assist In Life Operations for ServiceNow HRSD.
• Improve HR processes through automation and digital workflows,
• Work with HR and technology teams to drive operational excellence and platform stability

What you’ll be doing

. • assit in-life operations of the ServiceNow platform, ensuring high availability, reliability, and system stability for global HR services. • Monitor, troubleshoot, and resolve platform issues, ensuring timely incident resolution and uninterrupted HR service delivery. • Collaborate closely with HR, business stakeholders, and Technical Team to gather requirements and translate them into scalable technical solutions. • Work with engineering and product teams to analyse, deliver and assist enhancements alongside new feature releases and proactively highlight issues that may impact delivery outcomes • Participate actively in Agile ceremonies including sprint planning, daily stand-ups, backlog refinement,

📌 Servicenow Developer (Bengaluru)
🏢 BT Group
📍 Bengaluru