Job Description

Miratech is looking for a Google DialogFlow Engineer (Python) to join the Bot Development team and help build next-generation conversational AI solutions across cloud platforms. In this role, you will design, develop, and enhance intelligent chatbots and voice bots using Google Cloud Platform technologies, with a strong focus on Dialogflow CX and its LLM-powered Playbooks capabilities. You will contribute to delivering scalable, high-performance conversational experiences through advanced AI capabilities, backend integrations, and modern cloud-native architectures.

Responsibilities:
- Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, Dialogflow CX
- Craft clean, efficient, and maintainable code adhering to industry best practices and standards.
- Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem.
- Collaborate closely with developers, designers,



and other stakeholders to meet project requirements and user expectations.
- Leverage natural language processing (NLP), LLM and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs.
- Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions.
- Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement.
- Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development. Qualifications
- 4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework.
- Solid hands-on experience with Python for backend development, API integrations, and chatbot orchestration
- Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversat

📌 Google DialogFlow Engineer (Bengaluru)
🏢 Miratech
📍 Bengaluru