Multi-Store Manager – Retail Operations
Amadora Gourmet Ice Cream

*Chennai / Bangalore*

*Running one store well is a skill. Running several — without losing your grip on any of them — is something else entirely. That's the person we're looking for*

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About

UsAmadora Gourmet Ice Cream has been one of South India's most loved artisanal ice cream brands since 2011. We operate across Chennai and Bangalore, with an active expansion underway. As we scale, we need a sharp, grounded operations leader who can hold our stores to a high standard — and build the systems that make that standard self-sustainin

g.

The R

oleAs Multi-Store Manager, you will have end-to-end accountability for a cluster of Amadora stores. This is not a desk jo
*b. You'll be on the floor, in the numbers, and in the conversation — every d*

ay.

What You'll Be Responsible

ForOperations & Stand
- ardsOwn daily operations across your cluster of stores — opening/closing compliance, staffing, service flow, and cleanli
- nessConduct structured store visits with written observations and follow-thr




- oughEnsure product quality and presentation standards are consistent across every ou
- tletIdentify and fix operational breakdowns before they become ha

bitsPeople & Perform
- anceHire, onboard, coach, and where necessary, exit store-level s
- taffBuild a culture of accountability — shift leads and store managers should run their stores, not wait for you to run it for
- themConduct regular performance reviews and create development plans for high-potential team mem
- bersReduce attrition by building teams that actually want to

stayCommercial & Financial Accountabi
- lityTrack daily sales, waste, and cost metrics across your clu
- sterFlag variances and drive corrective action with urg
- encyManage petty cash, vendor coordination, and inventory discipline at the store l
- evelOwn your cluster's P&L; contribution — you'll know your numbers

coldCustomer Experience & B
- randMonitor customer feedback across

📌 Multi Store Manager (Chennai)
🏢 Amadora Artisan Ice Cream
📍 Chennai