Technical Specialist (OpenShift L2) - Swan Solutions

We are looking for an experienced Technical Specialist (OpenShift L2) to provide advanced Level 2 support for enterprise Red Hat OpenShift environments. The role involves managing and troubleshooting production OpenShift clusters, supporting application deployments, cluster operations, networking, storage, security, upgrades, and high-availability environments.

The ideal candidate should have strong hands-on experience with OpenShift administration and troubleshooting, along with the ability to work in a 24 7 enterprise production support environment.

Location: Belapur, Navi Mumbai Client Site

Department: IT Infrastructure

Employment Type: Full time / Permanent

Experience: Minimum 4 Years of relevant experience

Working Days: As per 24 7 operations

Shift: 24 7 Rotational Shifts

Joining: Immediate Joiners Preferred
Key Responsibilities
- Provide advanced L2 support for Red Hat OpenShift clusters in production environments.
- Troubleshoot complex issues involving Pods, Deployments, Networking, Routing, and Storage.




- Perform detailed Root Cause Analysis (RCA) and implement corrective and preventive actions.
- Monitor cluster health using built-in OpenShift observability tools and must-gather packages.
- Manage application deployments, scaling, rollouts, and application lifecycle operations.
- Collaborate with L1 teams, Developers, and cross-functional technical teams for effective issue resolution.
- Manage multi-cluster environments using OpenShift Advanced Cluster Management (ACM).
- Maintain system security alignment through Security Context Constraints (SCCs), Role-Based Access Control (RBAC), and policy enforcement.
- Support rolling upgrades, patching, cluster maintenance, and high-availability operations.
- Monitor and maintain OpenShift cluster performance, availability, and reliability.
- Troubleshoot application and platform-level issues in production environments.
- Support continuous improvement

📌 Technical Specialist (Mumbai)
🏢 Swan Solutions
📍 Mumbai