The Track Lead for Support & Operations plays a pivotal role in managing operational excellence, focusing on continuous improvement and problem-solving. This position is responsible for meeting client Service Level Agreements (SLAs) while empowering teams through effective people management. The role requires a blend of technical expertise in SAVIYNT and Java development, alongside robust leadership skills to drive innovation and enhance overall organizational performance.Saviynt L3 JD Profile Summary: • Supported / Implemented Saviynt for medium to large scale customers across various industry verticals • Knowledge of IAM concepts like JML, RBAC, Provisioning, etc. • Strong background in coding and development using Java • Demonstrate strong technical skills • Demonstrate strong problem troubleshooting skills • Able to work under pressure in case of a critical incident • Be a strong team player Must Have Technical Skills:
• Total 8 years of experience in development/Implementation of Saviynt IGA tool • Minimum 2 years of Level 3 support of Saviynt IGA • Should have excellent knowledge of JAVA /J2EE, JavaScript and other scripting languages and XML • Strong knowledge of Access Reviews and certifications in Saviynt. • Strong Java debugging skills • Excellent knowledge and understanding of LDAP concepts and working experience with at least few of the LDAPs. • Extensive Experience in development/support of workflows, forms and other Saviynt component • Experience working with Application/Web Servers (Tomcat, WebLogic, Websphere) or developing J2EE products. • Excellent oral & written communication skills and ability to work with global counterparts • Customer Facing Exposure is must
Key Responsibilities
1. Enhance Operational Systems By Leveraging Saviynt And Java Technologies To Improve Management Reporting, Streamline Information Flow, Optimize Business Processes, And Support Organizational Planning.
2. Analyze Client Requirement
📌 Track Lead (Bengaluru)
🏢 HCLTech
📍 Bengaluru
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