Job Description

We are seeking a Full Stack Developer to build a configurable, UI-driven self-service platform for contact center operations on top of Amazon Connect. The platform enables business users to manage call routing, queues, and outbound campaigns without requiring code changes or developer intervention. The ideal candidate will have solid backend expertise in Java and microservices, along with working knowledge of frontend technologies to support UI-driven workflows.

Responsibilities:
- Design and develop scalable microservices and RESTful APIs using Java, Spring Boot
- Build backend systems to support dynamic call routing, queue management, and configuration-driven workflows
- Develop services enabling outbound campaign management and dialer customization
- Collaborate with UI teams to power self-service interfaces used by business users
- Integrate applications with AWS services (EC2, S3, Lambda, API Gateway, DynamoDB)
- Abstract and manage business logic outside of Amazon Connect to enable flexible configurations




- Ensure systems support real-time updates without requiring deployments
- Optimize performance, scalability, and reliability of distributed systems
- Participate in code reviews, debugging, and production support Qualifications
- 4+ years of experience in Java, Spring Boot, and microservices architecture
- Experience building and consuming REST APIs
- Working knowledge of React, TypeScript, and modern JavaScript (ES6+)
- Hands-on experience with AWS services (EC2, Lambda, S3, API Gateway, DynamoDB)
- Strong understanding of SQL and NoSQL databases
- Experience with CI/CD tools, Git, Docker
- Understanding of config-driven systems or platforms where business users control workflows is a plus
- Exposure to contact center platforms, IVR systems, or tools like Amazon Connect is a plus
- Strong problem-solving and communication skills

We offer:
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% proj

📌 Full Stack Developer (Bengaluru)
🏢 Miratech
📍 Bengaluru