Job Summary:

We are looking for a dedicated Receptionist to manage our front desk operations and serve as the primary point of contact for students, parents, staff, and visitors. The ideal candidate will have prior experience handling the front desk of a school and will be responsible for providing excellent customer service, administrative support, and ensuring a smooth flow of communication within the academy.

Key Working Hours:
- 08:00 AM to 05:00 PM OR 07:00 AM to 04:00 PM
- Alternate Sundays Working: 09:00 AM to 12:00 PM (Compulsory)

Responsibilities:
- Front Desk Management:
- Greet and welcome all visitors, parents, students, and staff in a warm, qualified, and courteous manner.
- Serve as the first point of contact, providing accurate information and directing individuals to the appropriate personnel or departments.
- Maintain a tidy, organized, and presentable reception area at all times.

Communication Handling:
- Answer, screen, and forward incoming phone calls promptly and professionally.




- Take clear and concise messages and ensure they are delivered to the intended recipients.
- Assist with incoming and outgoing mail, emails, and courier services.

Visitor and Student Support:
- Manage the visitor log, issue gate passes, and ensure compliance with school security protocols.
- Assist students with general inquiries, provide directions, and help resolve minor issues.
- Liaise with parents regarding various school-related matters, including providing information on school policies, events, and schedules.

Administrative Support:
- Perform general administrative duties such as data entry, filing, photocopying, scanning, and faxing.
- Support school events and activities by assisting with registration, information dissemination, or other logistical tasks.

Record Keeping:
- Maintain accurate and organized records of inquiries, appointments, messages, and visitor details.
- Handle confidential information with utmost discretion and professionalism.

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📌 RECEPTIONIST (Surat)
🏢 L. P. SAVANI VIDHYABHAVAN
📍 Surat