HIRING FOR Banking project SBI - @ Bangalore (30+ Open Positions)
We are hiring Recovery Collections Executives for the SBI Banking Collections Process. The role involves making outbound calls to customers with overdue loan or credit card payments, educating them about their outstanding dues, negotiating repayment commitments, and ensuring timely collections while maintaining a qualified and customer-centric approach. This is a 100% voice based process with no field visits.
Who Can Apply?
• Any Graduate from any stream or discipline.
• Candidates looking for immediate joining only.
• Strictly no regular college students. • Freshers and experienced candidates are eligible.
•Applicants should be proficient in any one regional + good English
• Applicants should have good knowledge in banking , convincing skills and collections knowledge
Role: Associate Operations Recovery collections
Salary: Up to 23500Per month + huge incentives
Shift: 10am to 7pm
Work Schedule: 6 Days Working Mon to Saturday | 1 week off Sunday Work Mode: Work from Office
Interview Address Walk-in Timings: 9:30 AM to 3:30 PM
Key Responsibilities
- Make outbound calls to customers regarding overdue payments. Explain outstanding dues, payment schedules, and available repayment options.
- Negotiate payment commitments in accordance with bank policies. Encourage customers to make timely payments and resolve outstanding accounts.
- Record customer interactions and payment commitments accurately in the system.
- Meet daily productivity and monthly collection targets.
- Maintain high standards of customer service while handling difficult conversations professionally.
- Follow RBI guidelines, bank policies, and company compliance procedures during every customer interaction.
- Escalate unresolved or exceptional cases to the concerned team wheneve