MAIN PURPOSE OF ROLE
- Experienced professional individual contributor that works under limited supervision.
- Applies subject matter knowledge in the area of Medical Device Field Service.
- Requires capacity to apply skills/knowledge within the context of specific needs or requirements.
Main Responsibilities
- As the Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
- Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.
- Assesses product needs in accordance with customer specifications.
- Conducts technical training and product briefing with customers, vendors and company representatives.
- Acts as local in office representative to customer's organization.