About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate recent possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Position Summary
This role is to provide operational support for the Windows servers in our on-prem Windows, VMware and Azure Cloud environments. This would be both in the areas of day-to-day break/fix activities and the deployment of new installations and solutions.
The position requires excellent teaming and communication skills as you will work within a global organization and with all levels of technical experience. You will provide support and daily operations and will work with people from numerous global locations, and cultures. A keen aptitude for all technologies is a must.
Key areas of Responsibility
To provide system support for the Windows Operating System (2016, 2019 & 2022) & VMware (7.x and above) on approximately 3000 servers globally with the bulk of them located in Dayton or our cloud environments. The Windows hardware is primarily Dell and Cisco and we run VMware on mainly Hyperconverged infrastructure with 95% of our environment virtualized.
The team is required to meet documented Service Level Agreements as well as defined Server Availability metrics. This is a 7x24x365 support organization. Major responsibilities will be to:-
• Diagnose technical and operational software problems on installed systems.
• Diagnose and solve hardware problems, working with our vendors as applicable.
• Plan and/or schedule installations of new server hardware and associated supporting peripherals.
• Monitor, track and compare system performance using softwa
📌 Windows Systems Administrator II (Chennai)
🏢 NCR
📍 Chennai
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