At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
Role Summary
- To process the payrolls and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.
- To provide an effective and efficient payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries
- Respond to requests,
queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty
- To proactively seek learning opportunities to develop and maintain positive knowledge of Strada systems, clients and workflow and processing procedures.
- To take an active part in promoting your own training and development in all areas.
- To own and manage the quality and accuracy of operational task of the team.
- To support and help facilitate 100% SLA attainment for the team through effective WFM.
- Be a SPOC to the clients(Internal / External)
- Be the Innovation champion for the process and team.
Main responsibilities
Production
- Responsible For Processing And Meeting Targets Given For The Same
- Responsible For Second Level Verification Of Data If Required
- Providing Feedback On Quality Issues Found During Audits
- Responsible for timely escalation of production related issues
- Responsib
📌 Senior Associate (Kochi)
🏢 Strada
📍 Kochi
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