Required
- 3 to 5 years of experience in a Renewal Manager, Account Manager, or equivalent commercial role within a B2B SaaS organization.
- Demonstrated success meeting or exceeding renewal quota, retention targets, and SaaS revenue goals in enterprise or mid-market environments, with strong understanding of ARR, NRR, GRR, churn, expansion, co-terming, and multi-year deal structures.
- Proven ability to own commercial negotiations with procurement, finance, and legal stakeholders, clearly articulating value and terms to customers and internal teams.
- Hands-on experience managing renewal pipelines, prospect records, and customer health indicators in Salesforce, CPQ, Gainsight, or comparable Customer Success platforms.
- Highly organized and comfortable managing a high-volume book of business across multiple renewal stages while building trusted cross-functional relationships with CSMs, AEs, Deal Desk, Legal, and Finance.

Preferred
- Prior experience at a high-growth SaaS company with a dedicated, scaled renewals function (e.g., Salesforce, Workday, ServiceNow, Adobe, or similar).




- Experience working with customers in North America, EMEA, or APJ time zones from an India-based location.
- Familiarity with Seismic's enablement platform or the broader sales enablement, content management, or GTM technology market.
- Bachelors degree in Business, Commerce, Engineering, or a related discipline.

Renewal Management
- Own the full renewal lifecycle for an assigned portfolio, initiating outreach 120-180 days prior to expiration and driving on-time close.
- Identify ARR risk early through account health, engagement, and payment signals, escalating in partnership with the CSM when intervention is needed.
- Execute consistent renewal communication cadences (notification, reminder, urgency, and post-renewal touchpoints) using approved templates and talk tracks.
- Engage proactively with customers showing low responsiveness or risk signals, applying defined escalation paths

📌 Renewal Manager (Hyderabad)
🏢 Seismic Technologies
📍 Hyderabad