Client Operations Associate (Gurugram)

Client Operations Associate (Gurugram)

13 Aug
|
AHEAD
|
Gurugram

13 Aug

AHEAD

Gurugram

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal chance employer, and do not discriminate based on an individual''s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

The Client Operations Associate/ Specialist is responsible for Supporting the sales team by helping turn opportunities into completed orders. This role focuses on building quotes, registering deals, and coordinating with internal teams to get orders processed quickly and accurately.

Core Responsibilities

1. Quote & Deal Support
- Build quotes based on sales requests
- Register deals with manufacturers




- Work with vendors/distributors to get pricing
- Help structure deals to meet pricing and margin targets

2. Order Processing
- Review and validate orders before submission
- Ensure all required information is complete and accurate
- Submit orders to procurement and track progress

3. Coordination Across Teams
- Work with Sales (Client Directors), distributors, manufacturers, presales engineers, procurement, and logistics
- Help move deals from request quote order delivery
- Support multiple Client Directors based on team priorities and workload (not assigned to just one individual)
- Communicate regularly with teammates to understand workload and offer help when capacity allows
- Proactively assist others when available, and seek help when workload is high
- Work as a team to ensure all requests are completed on time, regardless of who receives them

4. Issue Resolution
- Help resolve delays with pricing, o

📌 Client Operations Associate (Gurugram)
🏢 AHEAD
📍 Gurugram

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