Role & Responsibilities
- Lead end-to-end Microsoft Dynamics 365 implementations—analyze business requirements, configure modules, and guide clients through UAT and go-live
- Translate functional workflows into technical specifications; customize entities, forms, views, business rules, and workflows using Power Platform and D365 customization tools
- Collaborate with developers to design integrations with Azure Functions, Power Automate, and third-party ERP/CRM systems
- Conduct gap analysis, document process maps, and propose best-practice configurations aligned with industry standards
- Train client stakeholders and provide post-go-live support to ensure adoption and operational continuity
- Prepare functional specs, test cases,
and migration scripts; manage release cycles and coordinate with offshore teams
Skills & Qualifications
- Must-Have
- Microsoft Dynamics 365 CE/FO
- Power Automate
- Power Apps
- Common Data Service (Dataverse)
- Business Process Flows
- Entity/Field Customization
- Data Migration Tools (SSIS, Data Import Wizard)
- SQL Querying
- Preferred
- Azure Logic Apps
- Dynamics 365 Portals
- Microsoft certifications (MB-800, MB-920, PL-200)