Key Responsibilities:

1. Hardware Maintenance & Support
- Diagnose and resolve issues for desktops, laptops, printers, and peripherals.
- Install, configure, and upgrade computer hardware and software.
- Maintain inventory and coordinate hardware procurement and warranty services.
- Perform system maintenance and performance optimizations.

2. Technical Support
- Provide end-user support via phone, email, or in person.
- Troubleshoot hardware/software problems and ensure timely resolution.
- Support setup and onboarding of current hardware/software for users.
- Educate staff on best practices in IT usage and basic troubleshooting.

3. Web Designing & Front-End Development
- Design and develop responsive websites optimized for desktop, tablet, and mobile.
- Use HTML, CSS, JavaScript, and design tools (Figma, Photoshop, Adobe XD, etc.).
- Create wireframes, prototypes, and visual mockups to communicate design intent.
- Ensure websites are accessible, SEO-friendly, and cross-browser compatible.




- Maintain and update existing web properties using CMS platforms (WordPress, Webflow, etc.).

4. Documentation & Training
- Prepare and maintain system documentation, user guides, and SOPs.
- Conduct training sessions and create support content for staff.

Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Web Design, IT, or a related field (or equivalent experience).
- Familiarity with IT hardware components and technical troubleshooting.
- Hands-on experience in web design and development.
- Proficiency in design and prototyping tools like Figma, Adobe XD, Photoshop.
- Solid understanding of HTML, CSS, JavaScript, and responsive design.
- Knowledge of CMS platforms and basic JavaScript frameworks.
- Strong communication, time management, and problem-solving skills.
- Team-oriented with the ability to manage multiple projects.

_________________________________________________________________

📌 IT Associate (Delhi)
🏢 Wildlife SOS
📍 Delhi