It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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The Technical Architect is the senior authority for OTM and ControLOG configuration, responsible for driving quality, governance, and standardization across Customer Onboarding and Run teams.This role bridges Solution Leads and Configuration Specialists, ensuring consistent delivery across internal and subcontractor teams.

How you create impact
- Translate solution designs into clear, executable configuration work packages.
- Review and validate configuration outputs to ensure quality and adherence to standards.
- Lead and mentor Configuration Specialists (internal and external), including task allocation.
- Manage subcontractor delivery,



ensuring timelines, quality, and SLA compliance.
- Act as the SME for complex OTM configuration and logistics processes.
- Collaborate with Solution, Engineering, Testing, and Integration teams for end-to-end delivery.
- Support project tracking, risk identification, and issue resolution.
- Drive continuous improvement, standardization, and knowledge sharing.

What we would like you to bring
- 7+ years of experience in OTM, TMS, or logistics systems configuration.
- Proven experience leading teams or configuration workstreams.
- Strong understanding of OTM configuration objects and logistics processes.
- Experience managing vendors/subcontractors preferred.
- Solid analytical, problem-solving, and communication skills.
- Ability to translate functional designs into actionable tasks.
- High attention to detail with strong documentation discipline.
- Stakeholder management and cross-functional coll

📌 Integrated Logistics Customer Onboarding (Gurugram)
🏢 Kuehne+Nagel
📍 Gurugram