Job description

Role summary

The Technical Product Owner CRM Data Change & Security Governance will own the governance and delivery coordination of platform-impacting data changes focusing on Dynamics 365. This role will ensure that business realignments and other data updates are managed through a consistent, repeatable, and well-documented process. To be successful in this role, you will be able to manage the process for Dynamics 365 CRM and work cross-collaboratively with all the upstream and downstream systems to understand the implications of the data changes across the organization.

The role will act as the central connector between business stakeholders, global and regional operations admins, platform owners, solution architects, engineering teams, data owners, security/identity teams, QA, and leadership. It will translate business and data-change needs into transparent impact assessments, prioritised roadmap items, epics, features, user stories, process documentation, and leadership updates.

Key responsibilities

1. Data change intake and governance




- Collaborate with teams across the business to identify when requested data changes impact the CRM platform and Dataverse-powered tools.
- Track the requests and develop a standard intake process that involves adding the changes to roadmap to plan when changes occur.
- Create a repeatable governance process so that global and regional changes follow a consistent intake, review, prioritisation, delivery, and communication model.

2. Product ownership and backlog management
- Convert approved data-change requests into epics, features, user stories, acceptance criteria, dependencies, and delivery notes where engineering work is required.
- Partner with the platform owner to prioritise work based on business impact, urgency, risk, technical complexity, regional dependencies, and delivery capacity.
- Maintain a roadmap of upcoming and in-flight data-change initiatives, including status, risks, owners, milestones, and d

📌 Technical Product Owner CRM Data Change (Bengaluru)
🏢 PravAgas Career Solutions
📍 Bengaluru