A. UAT Planning & Coordination

Understand business requirements and migration scope.

Prepare UAT strategy and test approach. Coordinate with business users, product owners, and vendor teams. Define UAT entry and exit criteria.

Review BRDs, FSDs, mapping documents, and migration logic. Prepare UAT test scenarios and test cases covering:
- Core banking functionalities
- Reports validation
- Interface validations
- Regulatory requirements
- Review and obtain sign-off from stakeholders.

Mandatory experience in banking loyalty and rewards systems, including end-to-end testing of points calculation, redemption scenarios, campaign configurations, and integration with cards, payments, and partner ecosystems. Validate end-to-end loyalty lifecycle, including points accrual, redemption, reversals, adjustments, and expiry processing. Verify accuracy of points calculation logic based on transaction types, customer segments, campaigns, and product configurations e.g., cards, accounts).

Test redemption flows across multiple channels such as online banking, mobile banking, partner portals,



and POS systems.

Validate campaign configurations including promotional offers, bonus points, seasonal campaigns, and partner-funded rewards.

Ensure correct mapping and integration between core banking, card systems, and loyalty platforms for seamless reward processing.

Perform reconciliation of loyalty points between source systems and loyalty engine to ensure no discrepancy in accrual/redemption.

Validate real-time and batch processing of loyalty transactions, including delayed accruals and bulk campaign uploads.

Test customer eligibility rules, tier upgrades/downgrades, and benefits associated with different loyalty tiers.

Verify expiry rules, forfeiture logic, and re-credit scenarios as per business policies.

B. Migration Testing

Validate data migration between legacy and current system. Perform UAT and SIT testing migration life cycle and ensuring seamless transition from legacy pla

📌 Team Leader- Ops (Bengaluru)
🏢 Mashreq
📍 Bengaluru