What you do
- Product Discovery Strategy: Lead deep customer discovery sessions to identify high-value use cases for Voice AI. You ll turn ambiguous market signals into a concrete, prioritized roadmap that solves real-world CX pain points.
- End-to-End Lifecycle Management: Own the product from concept to launch. This includes writing crisp PRDs, defining success metrics (KPIs), and managing the sprint cycle alongside engineering to ensure high-velocity shipping.
- Holistic Product Ownership: You take responsibility for the product s success as a business, not just a set of features. You ensure every release directly contributes to user retention, revenue growth, and long-term defensibility.
- Voice UX AI Orchestration: Design the logic for natural, empathetic voice interactions. You will define how our agents handle interruptions, various accents, and complex "edge-case" human emotions to ensure a premium user experience.
- Drive Cross-Functional Alignment: Serve as the "connective tissue" between engineering, design, and sales.
You ll ensure that what is being built is technically feasible, beautifully designed, and commercially viable.
- Growth Positioning: Collaborate on product-led growth (PLG) initiatives. You ll design onboarding flows that reduce time-to-value and work on the messaging that explains why our AI outperforms the competition.
- Feedback Loops: Establish a rigorous process for gathering user feedback and telemetry data to iterate on the product in near real-time, maintaining a tight loop between "build, measure, and learn."
Who You Are
- The 6-8 Year Veteran: You ve spent significant time in the trenches of B2B SaaS or AI. You ve seen what "positive" looks like, but you re hungry to build "great."
- Independent Thinker: You dont need a playbook handed to you. You find the problems, validate them with data and customers, and propose the solutions.
- The "Marketer-PM" Hybrid: You understand that building the product is only half the b