The Service Engineer is responsible for maintaining and servicing the G-Gaiter device at client sites. The role focuses on ensuring smooth operation, performing preventive maintenance, resolving technical issues, and maintaining strong client relationships to ensure customer satisfaction.
Responsibilities
- Maintenance Troubleshooting: Perform preventive maintenance and attend service calls to diagnose and resolve technical issues, ensuring reliable and productive device operation.
- Client Training Support: Provide basic operational training to hospital staff/operators and ensure proper usage of the device.
- Site Coordination Readiness: Coordinate with hospital teams to ensure site readiness (power supply, space, safety requirements) before installation and during
service visits..
- Documentation Reporting: Maintain service reports, installation checklists,
and update records for all activities, including issues, resolutions, and spare parts usage, ensuring proper and timely reporting.
- Client Relationship Management: Maintain good communication with clients, address concerns promptly, and ensure a high level of service satisfaction.
Need to travel PAN India for Service and Product Installation
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Service Engineer (Mumbai)
🏢 Genrobotic Innovations
📍 Mumbai
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