Position - Assistant Store Manager

Department - Retail Operations

Reporting To - Store Manager

Job Purpose -

The Assistant Store Manager supports the Store Manager in achieving sales targets, delivering an exceptional customer experience, maintaining operational excellence, managing inventory, and leading the store team. The Assistant Store Manager is responsible for ensuring smooth day-to-day operations and assumes full responsibility for the store in the absence of the Store Manager.

Key Responsibilities1. Sales & Business Support
- Support the Store Manager in achieving monthly, quarterly, and annual sales targets.
- Monitor daily sales performance and assist in implementing action plans to improve results.
- Motivate the sales team to achieve individual and store sales goals.
- Promote company offers, loyalty programs, and promotional campaigns.
- Assist in increasing Average Bill Value (ABV), Units Per Bill (UPB), and customer conversion.

2. Customer Experience
- Ensure every customer receives prompt, courteous, and professional service.




- Assist customers with product selection and styling recommendations.
- Resolve customer concerns promptly and escalate issues when necessary.
- Maintain a welcoming and customer-friendly shopping setting.

3. Store Operations
- Supervise daily store operations to ensure smooth functioning.
- Ensure timely opening and closing of the store as per company guidelines.
- Monitor billing operations and POS accuracy.
- Ensure store cleanliness, safety, and maintenance standards are consistently maintained.
- Ensure all operational SOPs are followed by the team.

4. Team Leadership
- Supervise and guide Sales Executives during daily operations.
- Conduct daily floor briefings in the absence of the Store Manager.
- Assist in onboarding and training new employees.
- Monitor staff attendance, punctuality, grooming, and discipline.
- Encourage teamwork and maintain a positive work environment.

5. Inventory Management
- Supervi

📌 Assistant Store Manager (Ahmedabad)
🏢 LIVERPOOL CLOTHING
📍 Ahmedabad