This role is responsible for Collection from Unsecured and Secured LoanOver dues.
The incumbent will maintain proper Planning and Allocation of Overdue for effective Recovery through strong execution and meeting of recovery targets, as decided by the Area Collection Manager; manage the complete recovery collection process as per the Collection Policy; drive collection strategy for the Cluster/ branches/ Agencies, Prepare action plan for the branches with high Over dues.
The role is also responsible to -
- Monitor receivables collections and provide updates of receivables with appropriate details
- Co-ordinate with Distribution team and backend collection team for effective OD collection
- Co-ordinate with Vigilance for legal cases for collections
- Drive preventive Collections in the Cluster
- Train the Collection team on the updates on the Products and Policies and need to Nurture them
- Conduct Collection Review periodically as specified time to time
SIZE OF THE ROLE
FINANCIAL SIZE
NON-FINANCIAL SIZE
- PortfolioManaged- 300 cases for 30 Cr.
- Number of Agency / consultants: 1-2
- Number of portfolio products: 2-3
- Volume of products and services
- Volume of new hires onboarded
- Volume of recruitment etc.
KEYDUTIES RESPONSIBILITIES OF THE ROLE Business/Financials
- Monitor receivables and collections and provide updates of receivables with appropriate details
- Follow up with Branch staff and Field Collection staff to monitor status of collections
- Ensure maximum number of accounts is collected through follow ups and other defined communication techniques
- Engage in conducting field investigations and collecting delinquent accounts
- Work on Critical cases, getting it recovered fr
📌 External-Cluster Manager-Collections Retail (Delhi)
🏢 Ujjivan Small Finance Bank
📍 Delhi
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