Position Title :
Service Engineer
Organization Context
Position Title
Service Engineer

Employee Name
Grade :
M08/M09

Department
Aftermarkets

Location:
Region Specific

Reports To
Zonal Lead Service

Reported By
ACG is the world’s only integrated pharma manufacturing solutions company. We are headquartered in Mumbai , India. ACG has a presence in over 100 countries with its products and services that strive to provide world-class technology across multiple domains. We offer a complete range of solutions beginning with empty capsules; granulation and tablet coating; capsule filling; tabletting; packaging films; blister packing and carton packing to the end-of-line solutions and track and trace systems.

We have an chance in ACG Capsule / ACG Engineering / ACG Pharma Packaging / ACG Inspection of a
Service Engineer
- Job Objective
- Prompt customer services to achieve high customer satisfaction
- Meet aftermarket revenue targets for the business growth.
- Enhance customer engagement & create business opportunities.
- Primary responsibilities





Strategic and planning
- Support HOD-Service in execution of aftermarket strategy and increasing CES.

Job Requirements
- Work authorization for respective region.
- Willingness to travel to customer locations within the defined territory/region or as required to fulfil on site assignments. Occasional international travel required (primarily for onboarding and technical training at Indian based manufactured facilities).
- Valid Passport and Driver’s License without limitations.
- Must be able to pass background checks and drug screens, as required.

Functional
Key Responsibilities
- Provide a consistently high and professional level of customer service to all internal and external customers.
- Perform all types of field service and quality related problems associated with the installation, commissioning, and qualification of processing & packaging machines/equipment.
- Interact with overseas engineering and manufacturing a

📌 Engineer South Service (Hyderabad)
🏢 ACG World
📍 Hyderabad