About the Company

Cogent E Services Ltd. is a leading BPM company serving top banking and financial clients across India. The organization offers a professional work environment, comprehensive training, and attractive career growth opportunities.

Job Responsibilities
- Handle incoming customer calls.
- Resolve banking-related customer queries.
- Promote banking products:
- Debit Card Upgrade
- Credit Card Upgrade
- EMI Conversion
- Home Loan Top-up
- Personal Loan Top-up
- Insurance Products

Required Skills
- Valuable Communication
- Customer Service
- Active Listening
- Sales/Upselling
- Positive Attitude

Working Days
- 6 Days Working
- Rotational Weekly Off

Languages
- English (Mandatory)
- Hindi (Mandatory)

Shift
- Any 9-hour shift between 8:00 AM – 8:30 PM

Qualification
- Graduate / Undergraduate

Experience
- Freshers & Experienced Candidates

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Voice Process (Noida)
🏢 Ergode
📍 Noida