Experience in handling day-to-day support cases to support on Fortinet / Checkpoint Firewall and Cisco and Aruba Switches->Candidate should have good shell scripting and troubleshooting skills.->Valuable understanding of Azure Cloud services are required->Azure/Cisco CCNA/Cisco CCNP / Checkpoint certification would be preferred
Job Responsibilities: Network support - Azure Cloud and On-Premise
1.Leads the day-to-day operational support on network infrastructures (Azure Cloud and On-Premise).
2.Implement and participate in system integration and performance tuning activities
3.Design and perform security audits, system backup procedures, and other recovery processes in accordance with the companys disaster recovery and business continuity strategies.
4.Maintain the hybrid cloud infrastructure and provides support on architecture standards governance and processes
5.Oversee and provide global IT support including network/IT equipment, account management, log analysis, troubleshooting and service optimization
6.Maintain an accurate and up-to-date software, hardware and account inventory
8.Handle ad-hoc project implementation or technical support is required
9.Self-driven, eager to learn new things and create work plan to meet performance objectives.
10.Possess ownership of ongoing support cases and planned tasks.
11.Handle and resolve day to day support cases and update the status timely.
12.Work on rotational shifts.
13.Willing to travel onsite (Hong Kong) for short term/long term assignments.
14.Research & studies on new technologies and prepare knowledge transfer materials to team members.
Mandatory Skills
1.Degree in computer, information technology and/ or related disciplines
2.At least 3-4 years of experience in network
3.Work experience on cloud environment (network perspective) - Azure / AWS (AWS is optional)
4.Work experience to handle and implement network scenarios using different routing protocols (OSPF,BGP,Static routes) and devices such as Router/Switches/Loa