· In depth knowledge about Asset Products especially cards and Operations and processes
· Discussion with Subject Matter Experts (SMEs) to understand work functions and processes and gather information
· Develop materials to document operational end-to-end process flows
· Summary recommendations from SMEs for process improvements and other findings
· Should be able to think proactively for process changes from Business Process Re-engineering perspective
· Knowledge of Regulatory Guidelines
· Strong Communication skills
· Assertive attitude
· Good analytical skills & eye for details
· Keen eye for market intelligence and competition.
- Strong follow up ability & keenness
Qualifications
- A bachelor's degree in finance, business administration, or a related field is preferred.
- Minimum 2-3 years of experience in relationship management, preferably in the financial services industry.
- Proficiency in MS Office, SQL and familiarity with CRM and other bank systems for efficient data management and creating work flows.
- Robust work ethic, with the ability to work independently and as part of a team.
📌 Team Member-Process-Credit Card-Marketing HO (Mumbai)
🏢 Candidate Experience site
📍 Mumbai
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