We are looking for a detail-oriented and organized Dispatch Executive to manage daily online order dispatches, coordinate with courier partners, maintain inventory accuracy, and ensure timely order fulfillment. The ideal candidate should be proficient in inventory management, shipping documentation, and warehouse operations.
Key ResponsibilitiesOnline Order Management
- Process and dispatch orders received from e-commerce marketplaces and company websites.
- Generate shipping labels, invoices, and packing slips.
- Ensure accurate packing, labeling, and dispatch of orders.
- Coordinate with courier partners for daily pickups and shipment tracking.
- Monitor shipment status and resolve delivery-related issues.
Inventory Management
- Maintain accurate stock records in ERP/Inventory Management Software.
- Perform regular stock verification and cycle counts.
- Update inward and outward inventory transactions.
- Coordinate with the purchase and warehouse teams to ensure stock availability.
- Report stock shortages, damages, and discrepancies.
Warehouse Operations
- Organize products systematically for effective picking and packing.
- Ensure FIFO (First In, First Out) inventory practices wherever applicable.
- Maintain cleanliness and proper storage of warehouse inventory.
- Monitor packaging material stock and coordinate replenishment.
Documentation & Reporting
- Prepare daily dispatch reports.
- Maintain courier records, PODs, and shipment documentation.
- Reconcile dispatched orders with inventory records.
- Generate periodic inventory and dispatch MIS reports.
Coordination
- Coordinate with Sales, Customer Support, Accounts, and Warehouse teams for smooth order processing.
- Communicate with courier partners regarding pickups, returns, and delivery exceptions.
Required Skills
- Knowledge of inventory management and warehouse oper