Role & responsibilities

Key responsibilities
- Architecture and strategy
- Define the enterprise observability and AIOps architecture: instrumentation, telemetry pipelines, data storage, analytics, and visualization across infrastructure, applications, and business services.
- Develop a roadmap for automation and AIOps adoption, including tooling choices, integration patterns, and operating model (NOC/SOC/SRE/DevOps).
- Solution design and integration
- Lead solution design for monitoring, logging, tracing, event management, runbook automation, and orchestration across data center, cloud, network, and EUC towers.
- Evaluate and integrate tools such as APM/observability platforms (Dynatrace, Current Relic, AppDynamics, ELK, Grafana,Site24x7), ITSM/ITOM (ServiceNow,ManageEngine), automation/RPA/orchestration platforms, and AIOps engines.
- AIOps and AI/ML?driven operations
- Design and implement AIOps use cases: anomaly detection, noise reduction, event correlation, root?cause analysis, capacity forecasting, and automated remediation.




- Architect and optimize agentic / Gen?AI solutions (e.g., autonomous operations assistants, runbook copilots) integrated with observability and ITSM platforms.
- Automation and orchestration
- Define automation architecture for IT operations: task automation, workflow orchestration, infra?as?code, CI/CD integrations, and policy?driven remedial actions.
- Work with infra and app teams to identify high?value automation candidates (recurring incidents, manual runbooks) and design robust, secure automation solutions
- Standards, patterns, and governance
- Establish standards for telemetry (what to instrument, log, trace), alerting thresholds, SLO/SLA monitoring, and dashboard design to avoid alert fatigue and ensure actionable insights.
- Create reusable reference architectures and patterns for observability, automation, and AIOps in different environments (on?prem, multi?cloud, Kubernetes, serverless).
- Presales, stakeholder engagement, and

📌 Solution Architect (Bengaluru)
🏢 3i Infotech
📍 Bengaluru