Analyst - UK Funds Client Services (Mumbai)

Analyst - UK Funds Client Services (Mumbai)

13 Aug
|
JPMC
|
Mumbai

13 Aug

JPMC

Mumbai

Join UK Funds Client Services and become the trusted point of contact for UK intermediaries investing in JPMAM fund ranges. Partner with internal teams globally to deliver seamless onboarding and outstanding servicing. Help drive service excellence through strong controls, clear communication, and continuous improvement.

As a UK Funds Client Services Associate within UK Funds Client Services (UK FCS), you manage the end-to-end client lifecycle for UK intermediaries investing in OEIC, SICAV, Liquidity, and HKUT fund ranges. You coordinate onboarding, daily servicing, and account closure while partnering across Operations, Product, Legal, Compliance, and Risk to resolve issues efficiently. You maintain high standards of client experience, data quality, and operational control in a fast-paced environment.

Job Responsibilities
- Act as the primary client touchpoint across onboarding, servicing, and account closure.
- Coordinate end-to-end onboarding activities with internal teams and external counterparties.




- Validate client instructions and documentation to support accurate processing and setup.
- Explain operational processes and applicable JPMorganChase policies to clients clearly.
- Ensure timely and accurate account opening/closing, including system setup and static data maintenance.
- Respond to time-sensitive trade queries, including confirmations, contract notes, debtor chasing, interest claims, and SWIFT copy requests.
- Resolve complex client issues by driving cross-functional alignment to minimize client and business impact.
- Maintain client records and static data with solid accuracy and attention to detail.
- Document procedures and updates, maintaining a clear audit trail and maker-checker controls where required.
- Produce evidence and extracts to support internal control testing and oversight requests.
- Drive efficiencies and service improvements through targeted process and platform interventions, escalating issues promptly.

Required qualificatio

📌 Analyst - UK Funds Client Services (Mumbai)
🏢 JPMC
📍 Mumbai

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