Job Description:
- Handle customer queries via chat in a timely and qualified manner.
- Resolve customer concerns and provide accurate information.
- Escalate complex issues to relevant teams when required.
- Ensure high customer satisfaction while meeting quality and response time SLAs.
Preferred: Good written communication skills, typing speed, and basic computer knowledge.
Contact HR : Shreyas Dev
(phone hidden)
📌 Customer Service Executive (Gurugram)
🏢 Mamaearth
📍 Gurugram
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