IndusInd Bank is looking for a customer centric person who has passion for servicing the clients and ensuring our clients have a delightful experience by delivering high-quality, speedy and personalized service. The focus would be to ensure that our clients make IBL as their primary bank. The role will be based out of branches, where you will be responsible for Servicing of Bank Customers along with cross-selling of bank products and performing day-to-day operational activities at branch. You will also be responsible to acquire new clients
- Service- Being one-point contact for all service needs of the client for addressing service requirement of customers (like address change, FD closure, etc) and ensuring all queries & concerns of customers are resolved in a timely manner
- Sales- Acquisition of new clients to the bank, and family accounts of existing clients. Pitching and Cross-Selling of different bank products to customers, like Debit Cards, Credit Cards, Insurance, SIPs
- Operation- Performing requisite operation activities in branches