13 Aug
|
The Mango Collective
|
Mumbai
13 Aug
The Mango Collective
Mumbai
We are looking for an experienced Restaurant Manager to oversee daily operations, lead the team, maintain service standards, and ensure a smooth dining experience for guests. The role is responsible for staff coordination, customer satisfaction, cost control, hygiene compliance, and overall restaurant performance.
Key Responsibilities
- Oversee day-to-day restaurant operations.
- Supervise front-of-house and back-of-house staff.
- Hire, train, schedule, coach, and evaluate team members.
- Ensure excellent customer service and handle guest complaints professionally.
- Monitor food quality, service standards, and presentation.
- Maintain hygiene, safety, and licensing compliance.
- Manage inventory, stock levels, and supplier coordination.
- Prepare reports on sales, expenses, staffing, and operations.
- Control costs, reduce waste, and support profitability.
- Coordinate with chefs, servers, and vendors to ensure smooth operations.
Required Skills and Qualifications
- Proven experience in restaurant or hospitality management.
- Solid leadership and team management skills.
- Excellent communication and conflict-resolution abilities.
- Good understanding of customer service standards.
- Ability to manage budgets, costs, and inventory.
- Knowledge of food safety and hygiene standards.
- Ability to work under pressure and manage multiple priorities.
- Familiarity with POS systems and basic computer skills.
Preferred Qualifications
- Diploma or degree in hospitality, hotel management, or a related field.
- Prior experience managing a high-volume restaurant.
- Knowledge of local labor, food safety, and licensing requirements.
- Experience in handling payroll, vendor negotiation, and scheduling.
Working Conditions
- Full-time role with flexible hours, including evenings, weekends, and holidays.
- Requires standing for long periods and active floor supervision.
- May involve emergency handling and shift coverage when needed.
Preferred candidate profile
- Minimum 35 yea
📌 Restaurant Manager (Mumbai)
🏢 The Mango Collective
📍 Mumbai