Position: Senior Executive Information Technology

Location: Recent Delhi

Reports to: Joint Director (Information Technology)

Tenure: 3 Years (annual contract, renewable based on performance and availability of funds)

Senior Executive Information Technology will be responsible for Infrastructure Applications. The position will be responsible for providing day-to-day IT support across Head Office and State Offices, administering enterprise applications, managing user access, maintaining IT infrastructure, coordinating with vendors, and ensuring smooth operation of critical business systems. The role supports IT security, asset management, system administration, and end-user services while ensuring business continuity across the organization.
Key responsibilities:
- 1 IT Infrastructure, User Support Security
- Provide technical support for desktops, laptops, printers, peripherals, operating systems, and business applications.
- Install, configure, upgrade, and troubleshoot hardware, software, and network connectivity issues across Head Office and State Offices.




- Monitor endpoint security, antivirus solutions, server health, internet connectivity, backups, and overall IT infrastructure performance.
- Assist in server patching, operating system updates, vulnerability assessments, and business continuity activities.
- Provide technical support for organizational meetings, webinars, and virtual events.
- 2. User Administration Enterprise Applications Support
- Manage user lifecycle activities including account creation, modification, deactivation, password resets, and access management.
- Administer Active Directory, Microsoft Outlook/Microsoft 365 accounts, security groups, and user permissions.
- Provide user and functional support for Oracle Fusion ERP, Oracle CRM OnDemand (CRMOD), Inventory Management System, and Organizational Portal.
- Configure users, roles, permissions, project mappings and other application master data.
- Troubleshoot application access, login,

📌 Senior Executive u2013 Information Technology (New Delhi)
🏢 HelpAge India
📍 New Delhi