ViralChilly is looking for a proactive and enthusiastic Customer Support Intern who is eager to learn and grow in the IT & Digital Marketing industry. In this role, you'll support client communication, project coordination, outreach activities, lead generation, and relationship management while working closely with our Business Development, SEO, and Content teams.
*Key Responsibilities*
- Search and identify relevant projects on Upwork and other freelancing platforms.
- Analyze client requirements and prepare customized proposals.
- Communicate with prospective clients through email and other communication channels.
- Schedule meetings and coordinate with potential clients.
- Follow up with prospects and maintain accurate lead records.
- Coordinate with internal teams for project estimations and requirement gathering.
- Research niche-specific websites, publications, blogs,
and communities for outreach opportunities.
- Conduct competitor research to identify collaboration and outreach opportunities.
- Draft personalized outreach emails and maintain professional communication with website owners, bloggers, editors, and publishers.
- Maintain outreach databases, communication logs, and campaign records.
- Track communication progress, response rates, and client interactions.
- Prepare reports and suggest improvements to enhance communication and outreach effectiveness.
- Build and maintain skilled relationships with clients and external partners.
- Stay updated with industry trends, digital marketing practices, and communication strategies.
*Skills Required*
- Excellent Written & Verbal English Communication
- Email Communication
- MS Excel
- MS Office
- Google Sheets
- Client Relationship Management
- Research & Analysis
- Proposal Writing
- Time Management
- Attention
📌 Back office Intern (Jaipur)
🏢 ViralChilly
📍 Jaipur
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