Key Responsibilities:
- Manage and oversee the overall day-to-day operations of the dealership.
- Achieve sales, service, spare parts, revenue, and profitability targets.
- Lead, guide, and monitor all department heads and employees.
- Ensure smooth coordination between Sales, Service, Spare Parts, Accounts, and Administration departments.
- Monitor daily performance, targets, expenses, stock, and operational activities.
- Develop and implement strategies to improve sales and overall business performance.
- Ensure excellent customer satisfaction and resolve customer complaints promptly.
- Monitor showroom and workshop performance and ensure proper process compliance.
- Review daily, weekly, and monthly MIS reports and submit performance updates to Management.
- Ensure proper inventory control and prevent stock discrepancies and financial losses.
- Recruit, train, motivate, and develop employees to improve team performance.
- Ensure compliance with company policies, TVS standards, statutory requirements, and internal procedures.
- Monitor employee discipline, attendance,



productivity, and overall performance.
- Maintain valuable relationships with customers, manufacturers, financiers, insurance companies, and other business partners.
- Identify new business opportunities and support the growth and expansion of the dealership.
- Take corrective action wherever required to improve efficiency, profitability, and customer experience.
- Report directly to the Managing Director / Corporate General Manager.
- Team Spirit, Employee Bonding & Leadership:
- Build strong professional relationships and maintain good bonding with all employees.
- Create a positive working environment that promotes team spirit, cooperation, mutual respect, and unity.
- Motivate employees to work together as one team and support each other in achieving organizational goals.
- Maintain open communication with employees and understand their concerns, challenges, and suggestions.
- Correct, guide, and cou

📌 General Manager (Kottayam)
🏢 KAMALA TVS
📍 Kottayam