Junior Operations Analyst - Pune

Johnson Controls helps create smart, healthy and sustainable buildings, and the teams behind our operations play an important role in keeping work moving reliably. In this role, you will support day-to-day operational processes with a focus on accuracy, responsiveness, and continuous improvement.

Join a collaborative environment where your analysis, coordination, and follow-through help deliver better outcomes for customers and internal teams.

Role Overview

This Pune-based role is suited for an early-career analyst with 2-4 years of experience who can support operational workflows, track data and issues, and work closely with cross-functional teams. You will help ensure that processes are executed consistently, exceptions are resolved quickly, and reporting is accurate and useful.

Key Responsibilities
- Support daily operational processes and help keep work moving efficiently across teams.
- Analyze operational data, identify trends, and prepare reports or summaries for stakeholders.
- Track requests, issues,



and exceptions through to resolution with clear follow-up.
- Assist with testing, validation, and implementation of process or system changes.
- Maintain accurate documentation, records, and handover notes.
- Coordinate with internal teams to resolve process gaps and improve turnaround time.
- Contribute to routine reviews, dashboards, and performance tracking activities.
- Support continuous improvement efforts by highlighting recurring issues and proposing practical fixes.

How You Will Do It
- Own assigned tasks with accountability, follow established controls, and protect data integrity in every step of the process.
- Stay close to the work, understand the root cause of issues, and remove blockers quickly for internal customers.
- Use transparent documentation, careful testing, and disciplined follow-through to reduce rework and improve consistency.
- Work collaboratively across teams, share information openly, and contribute

📌 Junior Operations Analyst (Pune)
🏢 Johnson Controls
📍 Pune