Working at Freudenberg: We will wow your world
Responsibilities:

A. Existing Order Management (Order Processing)
- Monitor daily sales performance by analyzing actual achievements against planned targets.
- Review pending orders with a focus on credit status and material availability.
- Coordinate with Sales and Finance teams for timely credit approvals and releases.
- Facilitate material dispatch planning and execution.
- Follow up payments and sales-related activities to ensure smooth order execution.

B. Current Order Management
- Manage vendor registration processes and support the preparation of tender-related documentation.
- Prepare proforma invoices and provide documentation support for export orders.
- Validate and create customer master records for both direct customers and end users.
- Manage pricing activities, including special price requests and system uploads.
- Review customer contracts and purchase orders to ensure compliance with company policies.
- Resolve channel partner queries and issues related to distributor and customer portals.

C.



Post Order Management
- Generate sales analytics and insights to support decision-making by the sales team.
- Coordinate customer complaint handling, including initiation and processing of customer returns.
- Manage credit notes and order-related corrections in coordination with Sales and Finance teams.
- Support credit limit management, credit checks, and payment reminder processes in collaboration with Finance.
- Coordinate and communicate delivery schedules with the Mysore operations team and channel partners.
- Manage receivables by resolving pricing discrepancies and payment delays in a timely manner.
- Ensure compliance with relevant ISO standards and maintain processes in accordance with ISO 9001:2015 requirements.
- Coordinate sample testing activities and provide analytical insights based on test results as required.

D. Continuous Improvement
- Identify process improvement opportunities and drive implement

📌 Assistant Manager – CSS (Bengaluru)
🏢 001298 Freudenberg Apollo Filtration Technologies Co.
📍 Bengaluru